How do I add event reminders to my reminder list?
To get email reminders from Fab Occasion of your friends' birthdays:
- If not already - click here to sign in, enter your email address and password.
- Click the 'My reminders' tab.
- Click the 'Add an Occasion ' option.
- Enter your desired data i.e. names and dates of family and friends and click the SAVE button
How do I change an existing birthday reminder?
You can change or delete a birthday reminder by following these instructions:
- If not already - click here to sign in, enter your email address and password top left.
- Click on the 'Reminder' tab.
- If the 'My Reminders' page is not displayed, click on the 'My Reminders' tab option.
- To change a reminder, click on the required event change the details in the fields provided and click save. To delete a reminder, click on the delete button.
Can I choose how far in advance to be reminded of birthdays?
Yes. The default is 1 days before. One can change this till one month.
- If not already - click here to sign in, enter your email address and password.
- Click the 'My Reminders' tab.
- Click the required event.
- click on the remind me drop down box and choose how far in advance you would like to be reminded of this event and click the SAVE button.
Why am I not receiving my reminders?
If you have any junk mail filters set on your email you should include info@faboccasion.com as a 'safe' address. Also - as you may know, in very rare circumstances the internet or your ISP can 'lose' an email. There is also a possibility you may have registered the wrong email address with us so Faboccasion is sending you reminders to the wrong email address.
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