FAQs

1. If not already - click here to sign in, enter your email address and password.
2. Click on a card you like. If you don't like the first card you see then just click on the left handside column in Browse by category to see other cards in that catergory.
3. When you find a card you like click the PERSONALIZE THIS CARD button.
4. Then enter the details asked for such as the recipient's name, dates and email address. You can also upload your personal video and picture messages here.
5. To see what your card will look like to your family and friend click the PREVIEW button. If you are not happy with the card click edit and this will take you back to the personalize page. When you are happy with your card click the add to cart button.
6. In the view cart confirm that the card , the person you sending to and the dates that the card is to be sent are correct. If you want to buy more cards click the more shopping button. If your happy with your card and would like to buy it click "checkout with paypal" button , and follow the instructions .Once you have completed the payment process your card will be sent.
7. PayPal is a global leader in secure online payment solutions with more than 164 million accounts worldwide.. For more information goto www.paypal.com

1. If not already - click here to sign in, enter your email address and password.
2. Click on a card you like. If you don't like the first card then just click on the left panel in category heading to see the related category cards.
3. When you find a card you like click the PERSONALIZE THIS CARD button.
   Here there is an option to 'Upload your video or photo here'.Click on the browse button and upload the personal video or picture. Please note that videos should be in wmv, avi, mpeg, mov format and all pictures should be in JPEG,GIF,TIF the file size should not exceed 10MB.
4. To see what your card will look like to your friend click the PREVIEW button. When you are happy with your card click the SEND button to send the card to your friend.

All uploaded personal message videos and pictures  will  remain on our website for a period of 30 days after they are first seen by the recipient of the card. In that time the recipients of the card will have the option to download the personal video and picture messages 

1. If not already - click here to sign in, enter your email address and password.
2. Click on 'My Reminder' tab.
3. Click on that particular event in calendar view or list view, then edit and save or delete that event.

To view your video messages at faboccasion you will need to have adobe flashplayer installed on your PC. Your Flash player may also be out of date. Please install or update your Flash Player / SWF Player from - www.adobe.com.